Materi 2: Regulasi Emosi
BAB VI SUPPRESSION DAN EMOTIONAL LABOR
Materi 2: Regulasi Emosi
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MODUL 2 REGULASI DIRI
Modul 2 Regulasi Diri
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BAB II EMOSI DALAM PEKERJAAN PELAYANAN
BAB II EMOSI DALAM PEKERJAAN PELAYANAN
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BAB III SIKLUS RESPONS EMOSIONAL
BAB III SIKLUS RESPONS EMOSIONAL
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BAB IV PROCESS MODEL OF EMOTION REGULATION
BAB IV PROCESS MODEL OF EMOTION REGULATION
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BAB V COGNITIVE REAPPRAISAL
BAB V COGNITIVE REAPPRAISAL
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BAB VI SUPPRESSION DAN EMOTIONAL LABOR
BAB VI SUPPRESSION DAN EMOTIONAL LABOR
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BAB VII TEKNIK STOP
BAB VII TEKNIK STOP
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BAB VI SUPPRESSION DAN EMOTIONAL LABOR
Expressive Suppression
Emotional Labor
Kalimat Profesional yang Autentik
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